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Delivery & Payment

Payment & Delivery Information

Everything you need to know about our order process and payment options.

Delivery Support Line

Contact our Wizustore logistics team for any payment or delivery questions about your order.

Phone

+44 7520 640 565

E-mail

info@wizulabs.co.uk

Working Hours

10:00 - 18:00, Monday - Saturday

Pickup / Delivery Addresses

WIZU LABS LTD, UNIT 501 LEROY HOUSE
434-436 ESSEX ROAD, LONDON, N1 3FY
UNITED KINGDOM

Credit/Debit Card

  • • Secure 256-bit SSL payment infrastructure
  • • Supports 3D Secure-enabled banks
  • • Installment options available depending on campaigns

Cash on Delivery

  • • Pay cash or via POS device upon delivery
  • • Contactless transactions available with mobile POS
  • • Additional service fee may apply to the order total

Bank Transfer / EFT

  • • Transfer to our bank accounts 24/7
  • • Please include your order number in the description field
  • • Orders are cancelled if payment is not received within 3 business days

Delivery Process

%s delivers your orders quickly and safely to your address.

Order Processing

Approved orders are handed over to the courier within 24 hours.

Shipping Stage

A tracking number is generated automatically and sent via email.

Delivery

Delivery takes 1-3 business days depending on your city and courier.

Our Shipping Partners

  • FedEx - International and domestic deliveries
  • UPS - Reliable express shipping
  • DHL Express - International shipments
You will receive an SMS and email once your order is handed to the courier.

Frequently Asked Questions

We have gathered the most common questions about payment and delivery.

Your orders are dispatched within 24 hours and delivered within 1-3 business days depending on your city.

Cash on delivery is processed securely via POS. Remember to request a receipt for cash payments.

The courier holds your package for 3 days. Unclaimed shipments return to our warehouse and we contact you to reschedule.

Refunds are processed according to regulations for all methods including card, bank transfer, and cash on delivery. Approved refunds are issued via the original payment method.